15% Off First Order for Subscribers

FAQs

GENERAL INFO

WHERE CAN I PURCHASE TIGER FRIDAY? 

We currently sell Tiger Friday strictly through our online website and exclusive boutiques. If we are selling at any special locations we will be sure to let our email subscribers know. For now, buy your #fierceandfree attire online at tigerfriday.com or one of our retailers. For more information on becoming an exclusive Tiger Friday retailer, click here.

 

HOW TO  PROPERLY CARE FOR YOUR PRODUCT

HOW SHOULD I WASH MY TIGER FRIDAY?

We highly suggest you hand wash your TF.  If you must machine wash, wash on delicate with cold water. Always take your TF out of the washer IMMEDIATELY and lay on a flat surface to dry. Do not hang dry as colors may bleed together. NEVER put your TF in the dryer! #eeek 

SHIPPING/ORDER STATUS

AFTER I PURCHASE FROM TF, WHEN WILL MY ITEM(S) SHIP?

If you purchase before 1pm Mountain time on a business day, your order will be shipped out same day. If you purchase after the 1pm time block, your order will be shipped out the next business day. Please note business days are Monday-Friday.  

MESSAGE FROM THE TF FAMILY

Here at Tiger Friday we pride ourselves on getting your packages to you quickly and efficiently in the best condition possible. However, once your package leaves our facility it is out of our hands, literally ;). We can not be held responsible for late packages, wear and tear, or any transportation problems which occur after it leaves our facility. If your package arrives late or damaged it is best to contact USPS for help and compensation. 

 

RETURNS AND REFUNDS

HOW LONG DO I HAVE TO RETURN MY TF?

You have 30 days from your order date to submit a return for refund, 60 days for store credit. If you need to return a pre-order item that has naturally passed the 30 day window, please contact us.  Your item/s must be unwashed and unworn with tags still in place. We understand there are special cases in which an item must be returned but does not meet the above qualifications. In this case please email customerservice@tigerfriday.com and we will respond to your query within 1 business day.  

DO YOU PROCESS EXCHANGES? 

Due to many factors, we do not process exchanges.  We will be happy to take care of our customers with store credit (free) or a redund ($5.95 restock fee).  If a different size is desired, there will be a significantly faster turn-around time and less sell-out risk "processing your own exchange" by returning and re-purchasing the new size. 

We provide domestic customers with a prepaid return label, and of course - free domestic shipping on your *qualifying re-order. We cannot offer prepaid return labels to international customers. 

If you purchased with a discount, we will honor that price on your re-order. Just email customerservice@tigerfriday.com

 

CAN I RETURN MY ITEM FOR FREE?

We want you to love your TF, so we make returns and exchanges easy by providing a domestic prepaid shipping label and processing your item quickly. Returns for store credit are free. In case of a refund we require a $5.95 service fee. Click "Returns" on our homepage to print your prepaid return label.

 

OTHER

HOW CAN I BE FEATURED WEARING MY TF GEAR?

At Tiger Friday we love to see you ROCKING your #fierceandfree. Post a picture on social media of you wearing TF and tag our feature page @tigerfriday.features for a chance to be featured.

HOW CAN I BECOME A TF AMBASSADOR OR MODEL?

We are always scouting for talent to represent our brand.  The ONLY way to be considered is to tag us while wearing your Tiger Friday gear on social media. We mainly use Instagram as a social platform, but Facebook and TikTok work as well. Please know that wether or not we reach out to you to represent our brand, we sincerely appreciate and celebrate all our #fierceandfree customers. Keep working hard and giving yourself the edge of wearing high-quality, stand-out dancewear!

Thank you for supporting Tiger Friday, we recognize it is YOU who keep us in business. We strive to make a difference, and by purchasing Tiger Friday, you help us do that.  Wear it with pride, and always remember to be confident, fierce and free! 

With love, the Tiger Friday Family.

 

 


Copyright Hafen Products LLC, DBA Tiger Friday