Our TF team is always working hard to get your packages out as soon as possible. Operating business days are Monday - Friday and do not include holidays (Thanksgiving, Christmas Eve, Christmas Day, New Years Eve, New Years Day)

Eligible orders (must include Redo at checkout) placed November 15th - December 23rd will have up until February 1st to make eligible returns for a refund (our return policy applies).

 

Processing and fulfillment:

PLEASE BE SURE THAT YOUR ORDER DETAILS ARE CORRECT (size, address, shipping method, etc)

Once an order is placed it is ineligible for changes, cancellation, or upgrades and our Return Policy becomes applicable.

• An order placed with standard shipping will be an average fulfillment time of 1-3 days (plus shipping times).
• Please add 3-4 business days for fulfillment during sale events, large drops, and holidays (plus shipping times).
• An order placed with upgraded shipping before 12:00pm MST will ship within 1 business day
• An order placed with upgraded shipping after 12:00pm MST will ship within 2 business days

Shipping times:

Orders are shipped during business operating hours, Monday - Friday. Orders placed on the weekend will go out the following business day.

The estimated delivery times given at checkout are set by the UPS carriers and would be on top of our fulfillment time frame. Please understand that once your package leaves our facility we have no control over shipping/delivery times. You can check your tracking for further shipping details.

• No rush -over $100 > 8-10 Business days
• Standard > 7-9 Business Days
• Priority > 3 Business Days
• Expedited > 2 Business Days
• Overnight Express- For Monday - Thursday ONLY. Orders placed before 12:00pm MST will ship within 1 business day; orders placed after 12:00pm MST will ship within 2 business days (no Friday or Saturday shipping & no delivery on Saturday, Sunday, or Holidays)